Check out our FAQs below to find out more about how to book a courier with Stride Couriers.

Bookings

Q. How long does it take to book a courier

A. You can book a courier within minutes using our online booking form.

You can also book quickly and easily over the phone by calling us on 0113 217862 or by email to bookings@stridecouriers.com

Q. If I book online will a courier been sent out automatically?

A. Yes, if you book online a driver will be automatically assigned to your booking to arrive at your chosen location at the selected time.

Q. Can I book any van or vehicle size?

A. Yes, we have a vast range of vehicles of all sizes from small cars, medium vans and large vans right up to 7.5 tonne vehicles.

Q. What type of goods can you deliver?

A. We can deliver anything from urgent documents, passports, small parcels and packages to large boxes and crates, refrigerated goods and pallets. We can also deliver items such as car parts, plants, laptops, furniture, musical instruments and motorcycles.

If you have something out of the ordinary that you need delivering, we can help! Simply enquire with us to get a quote. Call us on 01132178462, complete our Contact Form or email Bookings@stridecouriers.com to book with a member of our team

Cancellations

Q. What if I need to cancel the job after I have booked it?

A.  We allow 15 minutes cancellation time after every same-day booking is made and 1 hour after every next-day booking is made (standard services only). In these instances, a full refund will be issued and no charges will apply. However, any time following the cancellation period, an admin fee will be chargeable on all bookings in addition to a dispatch fee for instances when a driver has been dispatched to the collection point. Should you wish to cancel the job once the goods have been collected, the full amount of the booking is payable and no monies will be refunded.

Please contact us if the answer to your question is not in shown above in our FAQs.